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Contact Us

Office Hours

Monday-Friday: 8 AM - 6 PM

How Can We Help?

Ask about a unit, delivery or an existing order. Include the listing or order number so we can help with your question.

Buyer Help

Common questions

Answers about buying, delivery and your order.

How do auctions work?

Each listing shows current bids, remaining time and item details. When the auction ends, the highest verified bidder receives checkout instructions.

Is there a Buy It Now option?

Eligible listings offer Buy It Now at a fixed price. Select that option to purchase without bidding.

Where will my equipment be delivered?

Delivery is arranged to your address where access allows. If the transport truck cannot reach it safely, we may arrange a nearby meeting point.

Can I request more photos or videos?

Contact us with the listing details. We can provide additional photos or videos when available.

How do I track delivery?

Use the tracking page for delivery status and location updates when available.

What if the unit arrives damaged?

Contact us immediately. We review delivery documentation and arrange the next step based on the sale agreement and coverage.